Terms of Service

Last updated: 2026-06-01

1. Definitions

"Tyuzy" refers to Tyuzy Management together with all operational entities, teams, and digital platforms it manages. "Client" means a brand, company, or individual using or evaluating Tyuzy's services. "Creator" means a Key Opinion Leader (KOL), affiliate, host, or talent collaborating with Tyuzy to run campaigns. "Services" means all products, consulting, and creative deliverables Tyuzy offers on this site or via separate contracts.

2. Site Use

You may: browse public content, send inquiries via the provided forms, and subscribe to the newsletter. You may not: scrape content programmatically, send bot or unauthorized automation traffic, reverse-engineer the code or APIs, attempt to access restricted areas without permission, or use the site for purposes that violate the laws of the Republic of Indonesia. Violations may result in access blocking and/or legal action.

3. Services

Tyuzy provides the following services: Campaign Strategy, KOL / Affiliate, Content Production, Host / Studio, Photo & Video. The scope, deliverables, timeline, and KPIs of each service are agreed per-campaign through a Statement of Work (SOW) or written contract. Service details on the site are representative and may change at any time based on operational updates.

4. Payment & Refund

Payment schedules, terms, currency, taxes, and refund policy are negotiated and set out specifically in each SOW or campaign contract. As a general principle: work already performed (man-hours, briefing, sourcing, production) is non-refundable. Partial refunds may be considered for work not yet started, in good faith and per the written contract terms.

5. Copyright & Intellectual Property

All content, logos, brand identity, source code, illustrations, and site structure of Tyuzy are owned by Tyuzy and protected by copyright and trademark laws. For campaign deliverables (photos, videos, copywriting, design assets), copyright and usage license are governed per contract — typically transferred to the Client upon full payment, with Tyuzy retaining the right to showcase them as portfolio unless a non-disclosure agreement applies.

6. Limitation of Liability

Tyuzy makes reasonable efforts to maintain information accuracy and service quality but does not guarantee: (a) 24/7 site availability without interruption, (b) any specific commercial outcome or sales from a campaign, or (c) the conduct of third parties (creators, social platforms, vendors). Tyuzy's liability for direct losses arising from a campaign is capped at the total fee already paid for that campaign. Indirect losses, lost profits, or reputational damages are not Tyuzy's responsibility.

7. Governing Law

These Terms are governed by and construed under the laws of the Republic of Indonesia. Any dispute will first be resolved through good-faith discussion. If discussion does not reach an agreement, both parties agree to the jurisdiction of the South Jakarta District Court, without prejudice to Tyuzy's right to bring claims in other relevant jurisdictions.

8. Contact

Questions, clarifications, or formal notices regarding these Terms can be sent to info.tyuzyteam@gmail.com.

Legal contact email: info.tyuzyteam@gmail.com